1. ORDERING & ACCOUNT
2. PAYMENTS & BILLING
3. SHIPPING & DELIVERY
4. RETURNS & EXCHANGES
5. SIZE & FIT GUIDE
1. ORDERING & ACCOUNT
How do I place an order on StyleHub?
1. Browse products using the top navigation bar or search drawer.
2. Click on a product card to view details, available colors, and size options.
3. Select your size and preferred color swatch, then click "ADD TO BAG".
4. Open your Shopping Bag drawer from the top header icon and click "PROCEED TO CHECKOUT".
5. Enter your delivery address, choose your payment method (COD or Online), and confirm your order.
2. Click on a product card to view details, available colors, and size options.
3. Select your size and preferred color swatch, then click "ADD TO BAG".
4. Open your Shopping Bag drawer from the top header icon and click "PROCEED TO CHECKOUT".
5. Enter your delivery address, choose your payment method (COD or Online), and confirm your order.
Do I need to create an account to place an order?
No, you can check out as a guest. However, creating an account or signing in via Google lets you track order history, save delivery addresses, save items to your wishlist, and check out faster in the future.
Can I cancel or modify my order after placing it?
Orders are processed quickly to ensure fast dispatch. If you need to cancel or change your address or size, please contact customer support at faizanahmad14055@gmail.com or call 03298753600 within 2 hours of ordering.
2. PAYMENTS & BILLING
What payment methods do you accept?
We accept:
• Cash on Delivery (COD) nationwide across Pakistan.
• Credit & Debit Cards (Visa, MasterCard via secure payment gateway).
• Stripe Online Payments for international and instant card transactions.
• Cash on Delivery (COD) nationwide across Pakistan.
• Credit & Debit Cards (Visa, MasterCard via secure payment gateway).
• Stripe Online Payments for international and instant card transactions.
How do I use a discount code or promo voucher?
On the Shopping Cart drawer or Checkout page, enter your promo code in the "Discount Code" field and click "Apply". The discount will instantly be deducted from your order subtotal.
Are prices inclusive of sales tax?
Yes, all product prices listed on StyleHub are fully inclusive of applicable sales tax. No hidden charges are added at checkout.
3. SHIPPING & DELIVERY
What are the shipping charges?
Standard nationwide shipping is flat PKR 250 per order across Pakistan. Free shipping offers may apply during special promotional events.
What are the expected delivery times?
• Major Cities (Lahore, Karachi, Islamabad, Rawalpindi): 2–3 business days.
• Other Cities & Remote Regions: 3–5 business days.
*Orders placed on Sundays or public holidays will be dispatched on the next business day.
• Other Cities & Remote Regions: 3–5 business days.
*Orders placed on Sundays or public holidays will be dispatched on the next business day.
How do I track my order status?
Once dispatched, you will receive an SMS and email notification with your tracking number. You can also visit our Track Order page on StyleHub and enter your Order Number to check live courier status.
4. RETURNS & EXCHANGES
What is your exchange and return policy?
We offer a 14-day hassle-free exchange policy from the date of delivery. Items must be unworn, unwashed, and in their original packaging with all brand tags attached.
How do I initiate a size or color exchange?
To initiate an exchange, please email faizanahmad14055@gmail.com or call 03298753600 with your Order Number and requested exchange size/color. Our courier will pick up the item from your doorstep.
Are any items non-returnable?
For hygiene reasons, innerwear, socks, and bodysuits cannot be returned or exchanged unless received defective or damaged.
5. SIZE & FIT GUIDE
How do I find the right size?
Each product page features an interactive Size Selector. Measurements are in inches for chest, waist, hips, and length. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a fitted silhouette.
How should I care for my apparel?
Follow the care label inside your garment. Most 100% cotton T-shirts and denims should be machine washed cold with like colors, tumble dried low, and ironed inside-out.